Guarantee

30-day no quibble Guarantee

All of our products come with a 30-day no quibble guarantee if returned in a resalable condition. Unless specifically marked, a sample of each product can be ordered on 30-day approval, for evaluation prior to sale. An invoice will be issued at the end of the 30-day period.

Warranty

All products carry a 1-year warranty against defects in material and workmanship. If a product fails to perform properly within the specified period from the date of purchase, we will replace it or repair at our discretion. Warranties do not apply to those products that have been abused or used outside of the recommended product specifications. Where possible, we will endeavour to replace the product immediately. Products returned under warranty may be replaced with remanufactured goods. You must first obtain a returns number (WIP#) by calling, or email, our returns dept. This ensures that the correct action is taken on receipt of your goods. A return number does not guarantee a refund or replacement.Lamonde Automation Ltd will accept no responsibility or issue credit for packages damaged in transit for any reason. Freight charges are your responsibility and we highly recommend that you insure the item.

In no event will we be liable, whether in contract, tort or under any other legal theory, for lost profits or revenues, loss of use or similar economic loss, for any indirect, special, incidental, consequential, punitive or similar damages arising out of or in connection with any products (including non-conforming products), or for any third-party claims against you relating to the products, even if we have been advised of the possibility of such claim. In no event will our monetary liability (whether in contract, tort or under any other legal theory) in respect of any product exceed the purchase price that you paid to us for it.

This warranty will be void if product date codes or serial numbers are removed or defaced. Of course, warranties also do not apply to products that have been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, misuse, neglect, accident, alteration, improper installation or other acts which are not our fault, including damage caused in shipping. Our warranty also does not apply to any product that has been damaged by external causes such as fire, flood, sand, dirt, lightning, exposure to weather, acts of God, battery leakage, theft, blown fuses, improper use of any electrical source or connection to product not recommended in writing for interconnection by us.

To minimize the risk of potential safety problems, you should follow all applicable local and national codes that regulate the installation and operation of your equipment. These codes vary from area to area and usually change with time. It is your responsibility to determine which codes should be followed, and to verify that the equipment, installation and operation is in compliance with the latest revision of these codes.

At a minimum, you should follow all applicable sections of the National Fire Code, National Electrical Code, and the codes of the National Electrical Manufacturers Association (NEMA) for use in the US, and applicable EU directives in Europe e.g. EMC, Machinery, Low Voltage & Product Specific directives. There may be local regulatory or government offices that can also help determine which codes and standards are necessary for safe installation and operation.

Equipment damage or serious injury to personnel can result from the failure to follow all applicable codes and standards. We do not assume any responsibility for your product design, installation or operation.

Our products are not fault-tolerant and are not designed, manufactured or intended for use or resale as on-line control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the product could lead directly to death, personal injury or severe physical or environmental damage.

Our publications contain many specifications, wiring diagrams. Always consult the appropriate product documentation prior to using the equipment. If you have any questions concerning the installation or operation of this equipment, or if you need additional information, please call for assistance.